Notice of Data Incident

Notice of Data Incident - August 15, 2023

Orrick, Herrington & Sutcliffe, LLP (“Orrick”) served as legal counsel for EyeMed Vision Care LLC (“EyeMed”) for a 2020 security event involving certain EyeMed vision benefit members. Orrick obtained information from EyeMed in the course of its representation that was recently impacted in a security event affecting Orrick systems. Nippon Life Insurance Company of America (“Nippon”) works with EyeMed to manage vision benefits for certain members.

On March 13, 2023, Orrick detected that an unauthorized third-party gained access to a portion of its network, including a file share that Orrick used to store certain client files. Orrick took immediate steps to block the unauthorized access and conduct an investigation. Orrick also notified law enforcement. Orrick recently determined that the unauthorized third-party obtained files containing personal information on March 7, 2023. Orrick notified EyeMed and worked to identify individuals with affected data and their contact information, which was provided to EyeMed on May 17, 2023. Nippon first learned of this incident and that it affected certain EyeMed members associated with Nippon on July 13, 2023.

Orrick determined that the information varied by individual but may have included: name, address, date of birth, phone number, vision insurance account/ID number, Social Security number, health insurance account/ID number, and/or insurance provider name.

Orrick is offering two years of complimentary credit monitoring and identity restoration services through Kroll. If you have questions about this incident or would like to enroll in the credit monitoring and identity protection services, please call 866-347-7897, Monday through Friday (except U.S. holidays), from 9 am to 6:30 pm ET. In addition to these actions, Orrick deployed additional security measures and tools with the guidance of third- party experts to strengthen the ongoing security of its network.

In general, we encourage potentially impacted individuals to remain vigilant against incidents of identity theft and fraud by reviewing credit reports/account statements and explanation of benefits forms for suspicious activity and to detect errors. Under U.S. law, individuals are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian, and Equifax. To order your free credit report, visit or call 1-877-322-8228.

Individuals have the right to place an initial or extended fraud alert on a credit file at no cost. If individuals are a victim of identity theft, they are entitled to an extended fraud alert lasting seven years. As an alternative to a fraud alert, they have the right to place a credit freeze on a credit report. The credit freeze is designed to prevent credit, loans, and services from being approved without consent. Pursuant to federal law, individuals cannot be charged to place or lift a credit freeze on your credit report.

Should individuals wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:

Equifax Experian TransUnion

P.O. Box 740256
Atlanta, GA 30348

P.O. Box 4500
Allen, TX 75013

P.O. Box 2000
Chester, PA 19016

Individuals can further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps to protect their personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or their state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580;; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. Instances of known or suspected identity theft should also be reported to law enforcement, the state Attorney General, and the FTC.