
For Members: 24/7 Online Access to Your Benefits
Nippon Life Benefits provides registered members 24/7 online access to our secure portal.
- Find a provider
- Claim submission
- Check claim status and information
- Review your benefits and eligibility
- Print/View a temporary ID card
- Access additional programs
View our online portal registration instructions.
Provider Search
Find a Nippon Life Benefits Provider Near You!
Formulary Drug Listing:
Prior Authorization Drug Listing:
Preferred Drug List:
Specific Drug Listings for California group contracts:
Specific Drug Listings for Illinois group contracts:
Specific Drug Listings for New Jersey group contracts:
Specific Drug Listings for New York group contracts:
New York (NY) - Weight Loss Medications
Prescription weight loss medications are eligible for coverage. Please note, specific criteria will apply for Prior Authorization (PA) requirements related to weight loss medications. This change is allowed for all NY clients and membership regardless of the individual client's renewal dates. Updated documents will be posted shortly.
Specific Drug Listings for Texas group contracts:
2026
Available upon each group's 2026 renewal
2025
Available upon each group's 2025 renewal
Medical Provider Networks: Network information is available on the member ID card.
Share this guide with medical providers if they have questions about network, eligibility & claims
Dental Provider Networks: Network information is available on the member ID card.
Share these guides with dental providers if they have questions about network, eligibility & claims
Flu Shot Program
Flu shots made easy! Review below to learn more.
State-specific Requirements:
Claim forms:
Looking for a claim form? You may print or download one of the following forms to use.
Standard Claim Forms
Medical
Dental
Vision
Life
Disability
Why Precertification?
For hospital admissions, some outpatient procedures, and some medications, Nippon Life Benefits requires precertification. This process helps to reduce unnecessary medical expenses and ensure coverage is available should you or a family member require inpatient or outpatient care.
Member Requirements
Depending on your benefit program, failure to obtain precertification may result in reduced benefits. Please check your benefit booklet-certificate for details. Your benefit booklet-certificate can be found on the member portal. Keep in mind that all eligible services are subject to medical necessity requirements and plan provisions.
If you or a family member are in need of care, members should call the number located on the back of their benefits card.
Outpatient
View the list of outpatient services that require precertification, as well as FAQs about the outpatient precertification process.
Inpatient
Non-Emergency Stays
You, a family member, your doctor, or facility must call the Precertification number on the back of your ID card prior to any stay. Please be prepared to provide your benefits program ID number, the patient’s name, a reason for admission, the date of expected admissions, the doctor’s name and phone number, and the facility’s name and phone number. The utilization review staff considers the patient’s condition and proposed treatment plan to determine the number of days authorized for stay.
Emergencies
If you or a family member is admitted due to an emergency, you must call the precertification number on the back of your ID card within two working days of admission.
Maternity Delivery
New mothers and newborns receive automatic authorization for a minimum 48-hour stay including the day of delivery for a normal delivery or a minimum 96-hour stay including day of delivery for a caesarian section. If a longer stay is medically necessary, the patient or their representative must call before the end of the authorized time frame.
Please Note: The member or the provider can call for precertification.
Pharmacy
Drug Formulary
Prior Authorization and Specialty RX Guidelines - 2025 1st QuarterState-Specific Drug Listings
Specific Drug Listings for Illinois Group Contracts:
Prior Authorization and Specialty RX Guidelines – 2025 ILSpecific Drug Listings for Texas Group Contracts:
Prior Authorization and Specialty RX Guidelines – 2025 TX