Client and Member Resource Center

Online Payment Portal:

The Online Payment Portal allows clients the ability to pay group premiums via electronic check or by credit/debit card. You can make one-time payments, scheduled payments or set up AutoPay. This platform provides additional resources for viewing open and closed statements and payment history. Visit our page for more information.

 

Transparency in Coverage (TiC) rule: Machine-Readable Files:

Client Machine Readable Files (MRF)

Machine Readable Files: More Information

Machine Readable Files: FAQ

 

California Confidential Communications:

Website Statement

 

ACA-1095 Distribution Notification:

1095 Mailing Approaches

 

1095 Mailing Approaches w/Japanese translation

 

FAQs

 

Other Notifications:

MI Providers: The link below is a resource providing downloadable overviews of how CMM/Surescripts supports ePA with process included:
https://www.caremark.com/wps/portal/HEALTH_PRO_PRIOR_AUTH_INFO

American Rescue Plan Act of 2021 (ARPA-21)

California Wildfires - Notifications

KY and VA Flooding: EyeMed Cares – Natural Disaster Information

 

Medical Loss Ratio (MLR) Frequently Asked Questions