Portal Information
- To view the page in Japanese, click here.日本語サイトはこちらからご覧いただけます。
- To view the page in Korean, click here. 한국어 페이지를 원하시면, 여기를 클릭하십시오.
Nippon Life Benefits offers a secure portal for active Members of group policies, Employers, Brokers and Providers. The portal offers 24/7 access. Once registered and authenticated you will have access to information at your fingertips.
Please review the following to see how our portal can support you!
The portal provides you with the ability to:
- Find a provider
- Claim submission
- Review claim status and information
- Review your benefits and eligibility
- Print/View a temporary ID card
- Access additional programs
Please ask your employer if you need additional resources and see below on How to Register.
The employer portal allows you the ability to:
- View and download premium statements
- Pay premium online
- View benefit details based on member election
- Print temporary ID card for members
- Add, terminate, or change member eligibility
- Download all forms you need
- Send secure documents
- Review online eligibility activities
See below on How to Register to begin managing your group plan!
Client Administration
Brokers that have permission from our employer groups can have the same access as the Employer for the following resources/tools:
- View and download premium statements
- View benefit details based on member election
- Print temporary ID card for members
- Order ID cards
- Add, terminate, or change member eligibility
- Download all forms you need
- Send secure documents
- Review online eligibility activities
Brokers are granted access to all mutual clients through one username and password.
- Roles are established based on group numbers.
- For security, Clients must provide permissions for each brokerage employee that will have access to their group account.
- Brokers can also assign other brokerage employees to the specific group account as long as the client authorizes that type of access.
- If permission was not granted during the initial group set up, please contact your Nippon Life Benefits sales representative for the Web Portal Access form.
- To gain access for your first group you must register. See How to Register. We will assign future groups as long as the client has provided the permission, and have provided your active user name on the Web Portal Access form, or initial group set up documents.
Broker Resources, Forms and Information
Brokers can find enrollment forms, marketing brochures and other resources. Broker Resources
Want to work with us?
If you are interested in becoming appointed with Nippon Life Benefits, we are here for you. Get Appointed
The provider portal will allow you to confirm member eligibility and benefits. You can LOGIN/Register here. For easier navigation, you can find the Provider login on the upper right hand side of our Home page to login.
How to Register:
To register:
- Click Login/Register tab on the top of the page, and select Member.
- Click Create My Account.
- Follow the instructions on each page.
The registration process should begin, once your group’s eligibility is live. Please note that the validation process may require 2 business days. We will send a notification email to let you know you can start using the Employer portal. Also, inform any other authorized online administrators or broker users to register soon.
To register:- Click Login/Register tab on the top of the page, and select Employer.
- Click Create My Account.
- Follow the instructions on each page.
Register once your client’s eligibility has been built with using the same information the client used on the Web Access Form. Please note that the validation process may require 2 business days.
To register;- Go to the Broker Portal page
- Click Create My Account.
- Follow the instructions on each page.
Helpful tools
Note
- The process to validate your registration may require 2 business days. You will have access to the account AFTER you receive an acceptance email from the Administration that indicates your access has been granted to the groups/units.
- Your registration information will be validated based on a client’s web access request.
The name and email address must match the information provided by the client who authorized access. Once access has been validated, an email will be forwarded. - If you want to register for multiple clients with using the same Username and Password,
please follow the steps below;
- Once receive an acceptance email from the Administration that indicates your access has been granted to the groups/units, go to the login page and log in with using your Username and Password you created.
- After logging in, the Client Registration page will be displayed. Enter a unit number(s) you want access to then click Submit.
- Administration reviews your information and will send an email when your access is granted.
- Once that is completed, the broker would log in with their existing user ID and password and would have a Role Selector drop down to choose which client they would like to access.